Frequently Asked Questions

First, you have to prepare the following:

  • Printer with USB cable (must be connected to the printer)
  • Windows desktop or laptop
  • Good internet connection
  • Resetter Module
  • Resetter key

Yes. We provided a Resetter module for you. The Resetter module can help you reset printer on your own using Resetter key. The Resetter key is a one-time use only.

The payment can be made using cards including Visa, Mastercard®, American Express, Discover, PayPal and Google Pay. We also accept Western Union worldwide.